11 Jul 8 Ways to Align Recruitment and Hiring to Build a Customer-Centric Culture
By Paul Hagen - 1to1media.com At Corner Bank, Jana Dawson is the company's CMO and senior vice president of HR. At Volusion, the head of HR reports into David Mitzenmacher, the company's chief customer officer (CCO). Why? Because a company's customer experience (and therefore its brand)...