Workplace Culture

Employee Net Promoter Scores (eNPS) are the outcome of a simple equation – subtract the percentage of ‘detractors’ (those who wouldn’t recommend your company as a place to work) from the percentage of ‘promoters’ (those who would recommend your company as a place to work)...

Unconscious bias often occurs when an interviewer makes an unfair judgment on a candidate without realising it. This bias can come from the interviewer’s attitudes toward the candidates’ race, gender, culture and/or age. It can also come from the interviewer’s previous experience, background, and personality. Common sources...

At MultiRater Surveys we believe that there has been a fundamental shift in the underlying requirements for conducting employee reviews and feedback. We strongly believe that employers should also take, to a large degree, responsibility for each employee's mental and physical health. Our Millennial generation...

For team managers, one of the main day-to-day roles (other than ensuring project organisation and delivery) is keeping employees motivated and engaged in their work. It’s no secret that employee disengagement comes at a cost, often causing absenteeism, low team morale and high staff turnover. As...

There are two sides to the coin when discussing “Employee Commitment”, the most used is defined as the employee’s dedication to their job and their employer. The lessor discussed aspect is the employer’s commitment to its employees, unfortunately, many managers lack this attribute. So how do...

You can improve employee productivity. You just need to know the tried and true methods to make this happen. In fact, there are five tips you should know about today. 1. Assess and Plan You will not see improved productivity from your team without an accurate assessment...

There is one guarantee for all organizations, no matter whether they are industry leaders or laggards, all employees believe that internal communication is never good enough. From all of the surveys we manage and my personal experience as a manager, senior manager, chief executive officer...

We are all different – that’s a given – but if you are in the business of “people” it’s imperative that you recognize and understand behavioral differences, including how to manage and lead them to individual and corporate success. The only way to effectively hire and...