Employee Experience Report – ELMO

employee experience

ELMO’s Employee Experience Report studies the main employee experience trends, challenges employees are facing and what they are happy with.

Some main insights from this report are:

  • 70% of HR executives have started enhancements or have made employee experience a primary priority and strategic plan. Only 9% of respondents are not concentrating on developing employee experience at all, and 18% of them claimed that they were exploring the options but had not yet begun.
  • Onboarding; Vision, values and culture and Learning and Development are the most focused employee experience areas. Despite this, only 30% of HR leaders reported having been monitoring Onboarding. On the other hand, while only 27% of them rated Exit practices as one of the most important areas for employee experience, 65% of them reported having been measuring this area.
  • When asked why they chose to focus on the above areas, a majority of HR executives ranked employee engagement and organisational culture as the most significant desired outcomes.
  • Although 74% of HR leaders are measuring employee turnover rates, not even half of them rated this as their most desired goal. Similarly, while only 16% of respondents considered employee absenteeism important, nearly half of them are monitoring this area.
  • The most common challenges HR leaders are coping with trying to improve employee experience include insufficient resources, conflicting priorities and lack of executive buy-in.
  • 70% of HR professionals believed that their organisation have a formal process to measure the employee experience. 35% of HR professionals who don’t have a current formal process in place said it was because they didn’t have the resources or they were too busy. 26% of them claimed that they had some plans but hadn’t carried them out yet.
  • 40% of respondents admitted that they don’t have a current strategy to improve employee experience level at their organisation. 42% of these HR leaders claimed that they were working to develop the strategy, 35% of them explained that they were too busy or didn’t have enough resources to put a strategy in place.
  • Most HR executives would share their employee engagement reporting with CEO and other executives, HR teams, and employees. Only half of them would share this reporting with direct people leaders and department heads.
  • Leadership development was rated as the most effective approach to enhance employee engagement in organisations, followed by more employee feedback and more employee coaching.

Full report here.