2020 Global Culture Report – O.C Tanner Institute

global culture

The O.C. Tanner Institute’s 2020 Global Culture Report presents different views of workers and their organizations for workplace culture with a focus on daily employee experience. Data for this report was gathered from over 20,000 professionals worldwide.

Some main findings from this report include:

  • Compared to the previous year, there are increasing trends in most workplace culture elements with the most improvements recorded in Employee Sense of Opportunity and Employee Sense of Success.
  • Average Employee Engagement also recorded an increase of 6% compared to last year with eNPS also change from negative 8% to positive 5%.
  • On the other hand, when offered a different job with similar benefits and pay rates, nearly 60% of the employees would still choose to accept the job.
  • When asked about their peak moment over the last 30 days, hardly half of the respondents confirmed to have one.
  • Although most workers would define employee experience as their daily work experience, only 42% of them feel positive or extremely positive about their experience at work.
  • Comparing organizations with a thriving culture and the ones with non-thriving cultures, it’s evident that thriving culture companies have a much higher employee satisfaction level.
  • Nearly 80% of workers reported having some level of burnout working for their organizations. Negative effects burnout can have on organisations include decrease in employee engagement, decrease in employee net promoter score and decrease in employee experience rating. It is also more likely for burnout employees to take sick days or leave their jobs.
  • Only half of the surveyed respondents agreed that their managers are aware of what they do.
  • Some of the negative impact traditional leadership approaches can have on workplace culture include a 43% decrease in employee experience, a 33% decrease in employee engagement, a 10% increase in burnout incident and 84% reduce in growing revenue.
  • A majority of employees reported to have flexible workspaces option at work and more than half of them claimed being able to work flexible hours. Additionally, 43% of them reported having been working remotely.
  • 57% decrease in burnout is the positive outcome when executives connect their employees to purpose, accomplishment and one another.

Full report here.